2026

Jade Dance & Fitness Studio ("Jade Studio", "we", "us" or "our") respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, store and manage your personal information when you interact with Jade Studio, including when you complete a Facebook or Instagram lead form, contact us, attend our classes or events, or become a member.

Depending on how you interact with us, we may collect information including:

• Full name
• Email address
• Phone/mobile number
• Postcode or general location
• Class and fitness interests
• Preferred class types
• Information about your interest in our Open Day or other events
• Membership and booking information
• Communications and enquiries you send to us
• Information you voluntarily provide when contacting or joining Jade Studio

We only request information that is reasonably necessary for the relevant purpose.

Please do not provide health or other sensitive personal information through a Facebook or Instagram lead form unless we specifically request it through an appropriate process.

We may collect personal information when you:

• Complete a Facebook or Instagram lead form
• Contact us through social media
• Contact us by phone, email or message
• Visit our website
• Book or purchase a class
• Attend an Open Day or other event
• Sign up for a membership, class pass or challenge
• Communicate with our team

Information submitted through Facebook or Instagram may be provided to us through Meta's lead-generation services.

We may use your personal information to:

• Respond to your enquiry
• Provide information about Jade Studio classes
• Provide Open Day information and booking details
• Help you choose suitable classes
• Contact you about your enquiry
• Process bookings and memberships
• Provide customer service
• Send information about Jade Studio offers, classes, events and promotions where permitted
• Manage our business and improve our services
• Maintain records of enquiries, bookings and memberships

We will not use your information for purposes that are unrelated to the reason it was collected unless permitted by law or you have otherwise consented.

If you provide your contact details and indicate that you would like to hear from Jade Studio, we may contact you about:

• Classes
• Memberships
• Open Days
• Challenges
• Promotions
• Events
• Special offers
• Other Jade Studio services

You can ask us to stop sending marketing communications at any time.

To opt out, you can:

Email: melissa@jadeentertainmentco.com
Phone: 0402 213 123

You may also use the unsubscribe option provided in applicable marketing emails or messages.

We will process your request within a reasonable period.

When you submit your information through a Facebook or Instagram lead form, your information may be transmitted to Jade Studio by Meta.

We use information received through these forms for the purposes described in this Privacy Policy, including responding to your enquiry and, where permitted, contacting you about Jade Studio classes, events and offers.

Your use of Facebook and Instagram is also subject to Meta's own privacy policies and terms.

We may disclose personal information to service providers who assist us in operating our business, such as:

• Booking and payment providers
• Business administration and customer management systems
• Email, SMS or communication providers
• Website and technology providers
• Advertising and marketing platforms
• Professional advisers where reasonably required

We do not sell your personal information to third parties.

Where we use third-party service providers, those providers may process information on our behalf in accordance with their own terms and privacy requirements.

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

Personal information may be stored electronically using business, booking, payment, communication and marketing platforms.

Some of these service providers may store or process information outside Australia.

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, or where we are required to retain it by law.

You may request access to personal information we hold about you.

You may also ask us to correct information that is inaccurate, incomplete or out of date.

To make a request, contact:

Jade Dance & Fitness Studio
Email: melissa@jadeentertainmentco.com
Phone: 0402 213 123

We will respond to your request within a reasonable period and in accordance with applicable privacy laws.

If you believe that Jade Studio has mishandled your personal information, please contact us so that we can investigate and respond to your concern.

Please contact:

Jade Dance & Fitness Studio
Email: melissa@jadeentertainmentco.com
Phone: 0402 213 123

We will aim to respond to privacy complaints as soon as reasonably practicable.

If you are not satisfied with our response, you may have the right to contact the Office of the Australian Information Commissioner (OAIC).

We may update this Privacy Policy from time to time to reflect changes to our business, services, technology or privacy obligations.

The most current version will be made available through our website.

If you have any questions about this Privacy Policy or how Jade Studio handles your personal information, please contact us.

Jade Dance & Fitness Studio
Location: Derrimut, Victoria, Australia
Email: melissa@jadeentertainmentco.com
Phone: 0402 213 123

By submitting your details through a Jade Studio enquiry or lead form, you acknowledge that you have read this Privacy Policy and understand how we may collect and use your information as described above.